Privacy Policy

1. Overview

Agentivise (“Agentivise,” “we,” “us,” or “our”) provides AI automation services for businesses. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices available to you.

2. Information We Collect

• Contact details: name, work email, phone number, company, and details you submit through our forms.
• Business data: onboarding information, workflow requirements, and integration details you provide.
• Usage data: device/browser type, pages viewed, session events, and approximate location inferred from IP address.
• Communication records: messages and meeting notes from sales, onboarding, and support interactions.

3. How We Use Information

• To provide, configure, secure, and improve our services.
• To respond to inquiries, schedule demos, and deliver customer support.
• To send service-related communications and, where allowed, product updates.
• To monitor performance, prevent abuse, and comply with legal obligations.

4. Legal Bases (EEA/UK)

Where applicable, we process personal data based on contractual necessity, legitimate interests, legal obligations, or your consent.

5. Sharing of Information

We may share data with trusted service providers (hosting, analytics, CRM, and communication tools) acting under contractual safeguards. We may also disclose information when required by law, to enforce our rights, or during a merger, acquisition, or asset transfer.

6. Cookies and Analytics

We use cookies and similar technologies to operate the website, understand usage, and improve site performance. You can control cookies via your browser settings, though some features may not function as intended if disabled.

7. Data Retention

We retain personal data only as long as needed for service delivery, legal compliance, dispute resolution, and enforcement of agreements.

8. Security

We apply technical and organizational safeguards designed to protect personal data. However, no transmission or storage method is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may request access, correction, deletion, portability, or restriction of your personal data, and object to certain processing. You may also withdraw consent where processing is consent-based.

10. International Data Transfers

If data is transferred across borders, we use appropriate safeguards as required by applicable law, such as contractual protections.

11. Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal data from children.

12. Contact

For privacy requests or questions, contact us at privacy@agentivise.com.